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Manager-Implant Operations-F

Job Location: Delhi/NCR

Experience: 5 yrs. - 10 yrs.

Education: Any Graduation

Industry Type: Hotels / Restaurants / Airlines / Travel

Functional Area: Accounts / Finance / Tax / CS / Audit

Salary: 7,00,000 - 12,00,000

Posted Date: 22-Dec-2017

About Company:

A global travel management provider spanning over 90 countries worldwide. The company deals in Travel Account Management, Foreign Exchange, MICE and Events, Travel Insurance, Airport and Hotel Reservation, Airport Facilitation.

Job Description:

  • Handling complete operations for major client at Implant location    
  • Daily on time reporting of staff on duty and back-ups in case of unplanned leave.    
  • Pre-shift briefings for daily business and industry updates.    
  • Daily submission of client dashboard/SLA reports.    
  • Completion of invoicing and timely submissions of agency invoices.    
  • Follow up on any pending payments/collections    
  • Escalation resolution    
  • Maximize PLB sales and have a steady growth in business share.    
  • Airline updates and relations by way of product presentations    
  • Explore all possibilities of cross selling of agency products.  
Vendor Management: 
  • Enhance vendor basket and maintain strong relations to source the best deals.    
  • Maximize agency earnings by optimal utilization of the vendors    
  • Timely clearance of vendor payments and renewal of contracts
People Management:
  • Preparing skill sets and help HR source the optimum man power for effective handling of the corporate.    
  • Mentoring the current team to achieve their KRA’s and organizational goals    
  • Training needs for the team based on skill set and HR guidelines.    
  • Monthly and half-yearly performance scorecards.    
  • Quarterly reviews with Team Leads    
  • Team outings and informal gatherings to have a synergized approach
Client Relationship:
  • Develop and maintain good and transparent relations at all levels.    
  • Quarterly business performance reviews    
  • Organizing Leisure Roadshows and Passport Melas    
  • Interactions with frequent travelers for feedback on service delivery   

Desired Candidate Profile:

  • Knowledge of GDS (Amadeus,Galileo)
  • IATA Geography with Major Cities, Airports and Airlines Codes
  • Knowledge of Global indicators, Different type of Fares & Fare Rules.
  • Knowledge in Travel Jargons , World Time Zones , World Ma

Require For:

Client of Straight Hire Pvt Ltd
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