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Manager-Implant Operations

Job Location: Hyderabad / Secunderabad

Experience: 5 yrs. - 10 yrs.

Education: Any Graduation

Industry Type: Hotels / Restaurants / Airlines / Travel

Functional Area: Accounts / Finance / Tax / CS / Audit

Salary: 7,00,000 - 11,00,000

Posted Date: 26-Sep-2017

About Company:

The Company is the leading integrated travel and travel related financial services company in the country offering a broad spectrum of services that include Foreign Exchange, Corporate Travel, MICE, Leisure Travel, Insurance, Visa & Passport services and E-Business


Job Description:

  • Handling complete operations for major client at Implant location    
  • Daily on time reporting of staff on duty and back-ups in case of unplanned leave.    
  • Pre-shift briefings for daily business and industry updates.    
  • Daily submission of client dashboard/SLA reports.    
  • Completion of invoicing and timely submissions of agency invoices.    
  • Follow up on any pending payments/collections    
  • Escalation resolution    
  • Maximize PLB sales and have a steady growth in business share.    
  • Airline updates and relations by way of product presentations    
  • Explore all possibilities of cross selling of agency products.  
Vendor Management: 
  • Enhance vendor basket and maintain strong relations to source the best deals.    
  • Maximize agency earnings by optimal utilization of the vendors    
  • Timely clearance of vendor payments and renewal of contracts
People Management:
  • Preparing skill sets and help HR source the optimum man power for effective handling of the corporate.    
  • Mentoring the current team to achieve their KRA’s and organizational goals    
  • Training needs for the team based on skill set and HR guidelines.    
  • Monthly and half-yearly performance scorecards.    
  • Quarterly reviews with Team Leads    
  • Team outings and informal gatherings to have a synergized approach
Client Relationship:
  • Develop and maintain good and transparent relations at all levels.    
  • Quarterly business performance reviews    
  • Organizing Leisure Roadshows and Passport Melas    
  • Interactions with frequent travelers for feedback on service delivery   

Desired Candidate Profile:

  • Knowledge of GDS (Amadeus,Galileo)
  • IATA Geography with Major Cities, Airports and Airlines Codes
  • Knowledge of Global indicators, Different type of Fares & Fare Rules.
  • Knowledge in Travel Jargons , World Time Zones , World Ma

Require For:

Client of Straight Hire Pvt Ltd
 
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